Best Buy at 72369 California 111, Palm Desert, California.

I wish i could give 0 stars. This place is utterly ridiculous! Lack of customer care or service in this location. If you're in need of any help at all, go directly to another location and ask for help in person. You will NEVER get anyone on the phone, I called this palm desert store back to back (approximately every 20 min or so) for almost 4 hours and NEVER got even a "please hold." I tried EVERY extension and department. Too bad I already ordered my washer/dryer online or I would have never given my business to this store. Never again will I.